Shipping Information
The delivery time consists of two phases:
1) Processing Time (2–3 days)
Order confirmation, adjustment, quality check, and packaging.
Within 12–24 hours after placing your order, it will be reviewed and approved. Once the order is released in our system, production is initiated.
For products with personalized processing, it takes approximately 1–2 days to manufacture, ensure quality, and prepare the item for shipment.
2) Delivery Time (Shipping Time)
After processing, the following estimated delivery times apply:
Germany, Austria, Switzerland
- Germany (EUR €): 6–10 business days
- Austria (EUR €): 6–10 business days
- Switzerland (CHF): 6–10 business days
Other Countries
- Australia (AUD $): 5–10 business days
- Belgium (EUR €): 6–10 business days
- Bulgaria (EUR €): 6–10 business days
- Canada (CAD $): 8–15 business days
- Croatia (EUR €): 6–10 business days
- Czech Republic (EUR €): 6–10 business days
- Denmark (EUR €): 6–10 business days
- Finland (EUR €): 6–10 business days
- France (EUR €): 6–10 business days
- Greece (EUR €): 8–12 business days
- Hungary (EUR €): 6–10 business days
- Iceland (EUR €): 25–40 business days
- Ireland (EUR €): 6–10 business days
- Italy (EUR €): 6–10 business days
- Latvia (EUR €): 6–10 business days
- Luxembourg (EUR €): 10–12 business days
- Netherlands (EUR €): 6–10 business days
- New Zealand (NZD $): 6–10 business days
- Poland (EUR €): 6–10 business days
- Portugal (EUR €): 6–10 business days
- Romania (EUR €): 6–10 business days
- Spain (EUR €): 6–10 business days
- United Kingdom (GBP £): 6–10 business days
- USA (USD $): 6–12 business days
IMPORTANT:
For instant bank transfers, delivery times may be extended by 1–3 days.
All shipping times exclude customs clearance and possible delays.
Note: In Switzerland, occasional delays may occur due to customs processing.
Shipping Costs
We currently offer free standard shipping.
Optionally, we offer insured premium shipping (coverage for theft, loss, or damage) for an additional fee of $5,95.
Where Is My Package?
Once your package has been prepared, it will be handed over to the shipping carrier and you will receive an email with your tracking information.
You can track your order here:
https://tryhealpure.com/apps/bestellung-verfolgen
Please note that, for logistical reasons, your order may be shipped in multiple partial deliveries.